COURSE OFFER

GENERAL OFFER

Conditions of enrollment

Payement

Make sure you pay for the course before joining the class!
Our bankaccount is :

NL65 ABNA 0640 1101 50 
STG Alliance Française Rotterdam

Please mention your name in full and your course level.

Conditions of enrollement

• Admission to a certain level depends on the judgment of our teachers and the outcome of the placement test.
• Your enrollment is guaranteed as soon as the course fee has been fully paid.

Course offer

• It is the objective of the Alliance Française Rotterdam to have you make the best possible progress from course to course, offering you the largest possible diversity in courses.
• The Alliance Française Rotterdam reserves the right to cancel group courses if the number of inscriptions is below 8 in the case of the general French courses and below 6 in the case of the Conversation courses. In that case, the Alliance Française Rotterdam will strive to offer you a suitable alternative.
• In case there are not enough students, the start of the course may be postponed to allow time to reach the required number of participants.
• In case the course you signed up for is canceled, you will be notified by phone or e-mail. In case you have already paid, the amount will be fully restituted.

Covid-19

If the health rules related to COVID-19 do not allow us to teach face-to-face, the courses will be given online. No refund will be granted for the reason of going online.

Absence and cancellation by participant

• There will be no refund of the tuition fee if you cannot be present at the courses or if you cancel your registration, whatever the reason.
• You have the right to cancel your inscription within 14 days after subscribing to a course. This term is no longer valid once you start joining the lessons.
• If you have missed a lesson, this lesson will not be refunded.
• It is not allowed to have another person take over your place in the course.
• The tuition fee paid can not be used for courses in other course periods.

Complains

When you have a complaint, please let us know. We take complaints very seriously. To file a complaint write us:

• by e-mail: bonjour@alliancerotterdam.nl
• by post:

Stichting Alliance Française
Mr. Cornelis de Kroes (Président du Conseil d’administration)
Westersingel 14
3014 GN Rotterdam

Questions?

If you have a question or do you want to get more information, please contact us by e-mail : cursus@alliancerotterdam.nl

You can also visit us at the following times:
Monday, Tuesday, Wedsnesday, Thursday: 10:00 – 20:00 hrs.
Or phone us: 010-4360421